BigCommerce Coaching Sessions
Starting or growing a business can be overwhelming. No matter how much experience you have, sometimes you need extra training or guidance.
Whether you prefer one-on-one consulting or group coaching, my live support options offer something for everyone.
One-On-One Sessions
One-on-one consulting sessions are the fastest way to get personalized advice for your BigCommerce store. During these live Zoom sessions we can review your website together, discuss your goals, and identify specific improvements you can implement right away.
Many merchants use these sessions to troubleshoot issues, evaluate new ideas, or get an expert perspective before making important decisions about their website.
30-Minute Training Session
Available topics include product/category setup, theme customization, Page Builder, store setup, promotions/coupons, Mailchimp/Klaviyo basics and Google Analytics.
$75 per session
60-Minute Consulting Session
Available topics include store design, merchandising, operations, marketing strategy, growing sales/increasing conversion, e-commerce best practices and startup/general business advice.
$150 per session
Group Coaching & Support Sessions
Group coaching sessions provide an affordable way to get expert advice while learning alongside other ecommerce merchants. These sessions are designed to be informal and interactive, allowing participants to ask questions, share challenges, and learn from real-world examples.
Many merchants find that hearing how other store owners approach common challenges—such as merchandising products, improving website design, or managing marketing campaigns—can provide valuable insights and new ideas. Group sessions are also a great way to stay connected with the Duck Soup E-Commerce community.
Office Hours
Available every Thursday at 10am PT on Zoom. Drop in any time during the hour to ask questions live.
FREE
Happy Hour
Join other Duck Soup E-Commerce clients to network, learn and get advice. Offered monthly. Zoom link provided once you sign up.
FREE
Page Builder Training
A group training session that covers Page Builder basics, plus advanced tips and tricks to help you design the best layouts.
$25 per person
When Coaching Isn't Enough
Coaching sessions are ideal for merchants who want guidance and plan to implement changes themselves. However, some store improvements—such as redesigning your website, upgrading your theme, or implementing advanced functionality—require hands-on development work.
In those situations, many merchants choose to move forward with a Power Block session, which provides dedicated implementation time to complete projects quickly and efficiently.
If we determine during a coaching session that your store would benefit from more extensive improvements, I can help you plan the next steps and recommend the best approach.
BigCommerce Coaching FAQs
Who are coaching sessions best suited for?
Coaching sessions are ideal for store owners, marketing teams, and ecommerce managers who want expert advice about improving their BigCommerce websites.
Do I need technical experience?
No. Coaching sessions are designed to provide clear guidance regardless of your technical background.
How are sessions conducted?
Sessions are conducted over Zoom with screen sharing so we can review your store together.
Can coaching sessions cover topics beyond BigCommerce?
Yes. Many sessions focus on broader ecommerce strategy such as conversion optimization, merchandising, and marketing planning.
Do you offer training?
Yes, I also offer BigCommerce training sessions on topics like catalog management, promotions, and Page Builder.
