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BigCommerce Consulting Services to Unlock Your Store’s Full Potential

Get a Custom Growth Plan

Running a BigCommerce store is hard.

Growing it is even harder.

You’ve invested in BigCommerce because it’s a powerful, flexible platform. But if you’re like most store owners, you’ve hit some roadblocks:

  • Your sales aren’t growing as fast as you’d like.
  • You’re driving traffic, but conversions aren’t where they should be.
  • You suspect your analytics or SEO setup might not be configured properly.
  • You feel like you’re making decisions in the dark without solid data.
  • You don’t have the time (or desire) to figure all of this out on your own.

This is where BigCommerce consultants like me come in. You don’t need another generic marketing agency or a “one-size-fits-all” playbook. You need customized, data-backed strategies tailored to your store, your products, and your customers.

Man concerned with his business growth

This is not a course or a DIY guide. This is hands-on, expert consulting designed to help you grow.

When you work with me, you get:

  • Clarity on what’s holding your store back (and exactly how to fix it).
  • Conversion-boosting strategies to maximize the traffic you already have.
  • Customer retention plans that increase repeat purchases and loyalty.
  • Scalable acquisition strategies to bring in new customers profitably.
  • A personalized roadmap—no fluff, just actionable steps that drive real revenue growth.

I’ve helped over 600 BigCommerce businesses improve their online stores, optimize their operations, and scale profitably. I know what works—and what doesn’t—on BigCommerce.

How My BigCommerce Consulting Works

This program is designed for existing BigCommerce merchants who want to optimize their store, improve conversions, and scale profitably.

I provide a 6-month strategic consulting program designed to improve your e-commerce store’s performance through a structured, high-impact approach. 

Each month, you’ll receive:

  • One 30-minute strategy call to review findings, discuss recommendations, and refine your plan.
  • Custom strategy reports based on in-depth analysis of your store’s data, customer behavior, and industry benchmarks.
  • Actionable plans for conversion optimization, customer retention, profitability, and growth.
  • Ongoing support to track progress and make data-driven adjustments.

Strategy & Deliverables

Month 1: Store & Analytics Audit

Website & Analytics Audit

  • Review store setup, checkout flow, site speed, UX issues.
  • Ensure Google Analytics, GSC, and tracking tools are properly configured.
  • Identify missing data or gaps in reporting.
  • Deliverable: Audit findings & recommended fixes.

Customer & Competitor Insights

  • Analyze current customer behavior, pain points, and buying patterns.
  • Conduct competitor benchmarking to see what’s working in their industry.
  • Deliverable: Insights report + prioritized action plan.

Months 2-3: Conversion & Revenue Growth

Conversion Optimization Strategy

  • Deep dive into checkout funnel drop-off points.
  • Evaluate product page effectiveness (images, copy, trust signals).
  • Identify A/B testing opportunities.
  • Deliverable: Conversion strategy with recommended tests & changes.

Customer Retention & Repeat Purchase Plan

  • Assess current post-purchase communication and email flows.
  • Develop strategies for increasing customer lifetime value (loyalty programs, cross-sells).
  • Deliverable: Retention strategy roadmap.

Months 4-6: Acquisition & Profitability

Marketing & Growth Strategy

  • Review paid & organic traffic sources.
  • Identify best channels for scale (SEO, ads, influencer partnerships).
  • Develop a sustainable acquisition strategy.
  • Deliverable: Customer acquisition playbook.

Profitability & Efficiency Optimization

  • Identify areas where margins can be improved (pricing strategy, cost-cutting).
  • Review operational efficiencies (apps, automation, shipping).
  • Deliverable: Profitability & efficiency improvement plan.

Note: This is a strategy-focused engagement. I provide the roadmap, and you or your team execute the changes.

Consulting Package Pricing

My BigCommerce consulting services are a 6-month engagement with optional 3 or 6 months extensions.

I offer three pricing options to meet your budgeting needs:

  • $1250/month (billed monthly)
  • $3500/quarter (save $250)
  • $7000 for 6 months (save $500)

Optional: Add extra calls for $250/session (billed monthly).

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Need Help Implementing Recommendations?

As a BigCommerce consultant, I focus on strategy. But I understand that some businesses may need help executing certain recommendations.

For Larger Projects (SEO, Paid Ads, Custom Development), I’ll refer you to trusted partners.

For Smaller Tasks, I offer limited implementation support, including:

  • Setting up a loyalty program
  • Configuring email automation flows
  • Installing & configuring analytics tools
  • Small UX improvements

Implementation Support Pricing:

  • $400 (includes up to 2 hours of work)
  • $200/hour for additional time beyond the first 2 hours
  • Clients must submit requests in batches (no single quick tasks)

For New Store Launches & Migrations

Launching a new store or migrating to BigCommerce from another platform?

This consulting package can be added to your project to ensure a smooth launch and long-term success. Instead of the full audit phase, we focus on post-launch optimization, ensuring your new store is set up for sustainable growth.

Ask about adding a growth consulting package to your store build!

Ready to Grow Your Store?

Due to time limitations, I only take on a few consulting clients each month. To determine if I’m the right BigCommerce consultant for you, please complete the form below and I’ll follow up with an invitation to schedule a discovery call.