Top 10 BigCommerce Questions (FAQ)
Thinking about using BigCommerce or switching from another platform? I’ve answered the 10 most common questions merchants ask to help you decide if BigCommerce is right for your business.
1. How does BigCommerce compare to Shopify?
BigCommerce includes more built-in features and doesn’t charge extra transaction fees, which can make it more cost-effective as your business grows. Shopify is known for its intuitive interface and large app ecosystem. Choosing between them depends on whether you prefer simplicity and third-party apps or built-in tools and scalability.
2. Is BigCommerce a good choice for small businesses?
Yes, BigCommerce is ideal for small businesses looking to scale. It offers powerful features like multi-channel selling, product filtering, and SEO tools without needing extra apps. While it may have a steeper learning curve than other platforms, it’s a great long-term solution for businesses that want room to grow.
Why BigCommerce works for small business >
3. What are the pros and cons of using BigCommerce?
BigCommerce’s strengths include robust built-in features, strong SEO capabilities, and no transaction fees. It’s flexible for developers and supports headless builds. However, it can feel complex for beginners and its design tools aren’t as polished as competitors. The platform suits merchants who value functionality and scalability over simplicity.
4. How does BigCommerce pricing work?
BigCommerce pricing is based on annual revenue, with plans starting at $39/month. There are no transaction fees, and all plans include unlimited products, users, and storage. Higher-tier plans offer advanced features like custom filtering, API support, and priority support. It’s designed to grow with your business without hidden costs.
See pricing comparison and breakdown >
5. What makes BigCommerce different from other platforms?
BigCommerce stands out for its all-in-one functionality. Unlike platforms that rely heavily on third-party apps, BigCommerce includes many advanced features natively — like product filtering, bulk pricing rules, and international selling tools. It’s also well-known for its flexible APIs and headless commerce capabilities, making it a great option for custom builds.
6. Is BigCommerce good for SEO?
Yes, BigCommerce is one of the most SEO-friendly platforms available. It includes features like customizable URLs, meta titles and descriptions, AMP for mobile pages, automatic sitemaps, and schema markup. These tools give merchants more control over search visibility and help improve organic traffic without relying on external SEO apps.
Explore BigCommerce SEO features >
7. What should I look for when choosing an e-commerce platform?
When choosing an e-commerce platform, look for scalability, built-in functionality, SEO tools, customization options, and total cost of ownership. It’s important to choose a platform that supports your current needs and future growth without requiring constant upgrades or third-party apps just to add basic features.
E-commerce platform checklist >
8. Is BigCommerce a good fit for enterprise or high-traffic stores?
Absolutely. BigCommerce is built to handle enterprise-level traffic and complex operations. It offers powerful APIs, fast page speeds, high uptime, and enterprise-grade support. It’s a popular choice for B2B and large DTC brands that need advanced capabilities without building everything from scratch or relying heavily on apps.
9. What integrations are available for BigCommerce?
BigCommerce integrates seamlessly with leading CRMs, ERPs, accounting tools, marketing platforms, shipping providers, and marketplaces like Amazon and eBay. Many integrations are native or require minimal setup. This makes it easy to connect your store with the rest of your tech stack without needing extensive custom development.
Top BigCommerce integrations >
10. How do I know if BigCommerce is right for my business?
If you want a scalable, flexible platform with strong native features and fewer hidden costs, BigCommerce is worth considering. It’s ideal for merchants who need more control over design, SEO, and functionality without relying on dozens of third-party apps. It’s especially strong for growing brands and B2B sellers.
Help deciding if BigCommerce meets your needs >
Interested in BigCommerce’s design options?
Check out my BigCommerce Design FAQ — covering themes, customization, and layout flexibility.