BigCommerce Support & Ongoing Store Management

Running an e-commerce website takes a lot of work. Sure, you can probably do it all yourself, but at what cost? Does it feel like you’re working 24/7 with no time for a much-needed vacation? Yes, you can find BigCommerce support online, but with so much information available, it can be more overwhelming than helpful.

What you need is an e-commerce assistant who is there whenever you need them. Someone who knows as much (or more) about running a website as you do. A product-uploader, graphic designer, BigCommerce expert and business consultant all in one person. A resource who can take on all the work you just don’t have time to do — whatever it is.

My BigCommerce support services are ideal for small and growing businesses who need occasional or ongoing help. From banner design to product updates, BigCommere web design to app configuration, I can handle it all.

BigCommerce Support Plans

I offer three levels of BigCommerce support plans to fit your needs and budget. All plans include free answers to all your store-related and e-commerce questions via email and phone. Plus and Premium BigCommerce support plans also include the ability to purchase Flex Hours (discounted blocks of time to pay for your BigCommerce support tasks), discounts on other support products and savings on fixed-price projects like custom themes, redesigns and new store launches.

Online Courses & Video Tutorials

Learn at your own pace with downloadable video courses and tutorials. My online courses are comprehensive deep-dives into broad topics, broken up into multiple chapters. Tutorials are shorter videos focused on specific tasks. These video guides are a great way to increase your knowledge and skills on your own time. They’re also a great way to get new employees up-to-speed!

Design Templates

Save time and money with my Canva banner templates for your website or email marketing campaigns. Each banner is fully customizable with a free Canva account so you can change the design to fit your specific needs. Download my free Canva video tutorial to learn how to work with these flexible templates.

Visit my dedicated BigCommerce support website to find the best options for your business.