The following is an excerpt from my new book, 60 Killer BigCommerce Tips & Tricks for Managing Your Store Like a Pro, now available in paperback and Kindle format from Amazon.com. One limitation of BigCommerce that some store owners find frustrating is the inability to create additional content fields for products. For example, you may want to have a 1-2 sentence overview of the product at the top of the page while keeping the full…
Conversion Optimization
Improving conversion rates isn’t just about testing small changes — it often comes down to how your store is structured, how products are presented, and how easily customers can move through the buying process.
This section covers practical ways to improve usability and reduce friction, including navigation, mobile experience, site speed, and checkout considerations.
You’ll find insights based on real-world store builds and redesigns, with a focus on changes that make a meaningful difference without overcomplicating your site.
BigCommerce is always adjusting how your store’s search box works, and while that may be outside your control, you do have the ability to make your search results more effective. Every product has a field for Search Keywords which hooks into your website’s search box. Many store owners misunderstand this field and think it’s related to SEO (search engine optimization) and helping products appear in Google or Bing search results. In reality, this field allows…
In a retail store, customers can see products up close to better understand their quality and materials. But online, you have to rely on photos to make up for the fact that shoppers can’t touch or feel your products in person. Good e-commerce photography can make all the difference when it comes to converting shoppers to buyers. Here are five tips for making sure your online store’s product photos really sell. Be Consistent There are…
Last week I gave you some sure-fire tips for improving sales with my post 5 Ways to Increase Conversion on Your E-Commerce Website. If you’re looking for more ways to ring the register, here are five more things that will help increase conversion rates for e-commerce websites. Streamline Checkout BigCommerce released a new optimized version of checkout a few months ago. Initial results have shown the new checkout to increase conversion rates thanks to its…
First quarter is a great time to think about how to maximize sales in the new year. Here are 10 things you can do now to increase conversion and revenue in 2017. Create a Marketing/Promotions Calendar Now is the time to map out your store banners, marketing messages and promotions for the year. With a simple marketing calendar, you can plan weekly or monthly homepage banner updates, seasonal sales and topics for your social media…
