If you’ve ever stared at your ecommerce site and thought, “Something just feels off, but I don’t know what,” you’re not alone. Store owners know when their site isn’t working, but figuring out why can be tough. That’s where ChatGPT comes in. No, AI can’t replace a professional web designer. But it can act like a brainstorming partner. With the right prompts, you can use ChatGPT to generate new navigation ideas, fresh layout concepts, and…
Conversion Optimization
Guides and strategies to help increase sales by turning more visitors into buyers. Topics include checkout improvements, site speed, mobile usability, and proven techniques to boost conversion rates.
When it comes to ecommerce, every second counts. Studies show that even a one-second delay in page load time can cause visitors to bounce—or worse, abandon their cart altogether. And it’s not just about conversions: site speed is also a ranking factor for Google and plays a big role in customer satisfaction. If you’re running your store on BigCommerce, the good news is that the platform gives you a solid technical foundation. But design decisions…
When someone lands on your online store, you don’t have long to make an impression. In fact, shoppers usually decide within a few seconds whether your site feels trustworthy—or if they should hit the back button. What makes that split-second difference? More often than not, it’s your visuals. Crisp product photos, clear videos, and consistent branding are what reassure people that you’re a real, professional business. The good news is: you don’t need a Hollywood…
If you’ve ever thought, “I want to tweak my checkout page, but I’m scared I’ll mess something up,” you’re not alone. The BigCommerce checkout is intentionally locked down for good reason: it’s one of the highest-converting checkouts in the industry, and a single change can disrupt that delicate balance. But that doesn’t mean you’re stuck with the default look and feel. There are safe ways to customize your BigCommerce checkout — both simple and advanced…
Category pages often get overlooked, but they play a huge role in how shoppers browse your store and decide what to buy. Done right, they can significantly improve click-through rates, time on site, and even conversion. Done wrong? They’ll frustrate customers and leave money on the table. Here’s what I recommend including on your BigCommerce category pages to create a more conversion-friendly experience based on what I’ve seen work across hundreds of stores. Layout Basics:…
Whether you’re a startup or an established e-commerce business, staying ahead of the curve is key to success. One up-and-coming strategy is utilizing Artificial Intelligence (AI) to craft compelling product descriptions. AI is already reshaping the landscape of e-commerce, introducing a new era of efficiency. Beyond traditional automation, businesses are harnessing the power of AI for tasks that demand creativity and a nuanced understanding of language. But can AI really help you elevate and streamline…
Update Your Imagery When was the last time you updated your homepage carousel banners? Or changed your featured products? Does your Facebook or Twitter page still have the original cover image you uploaded when you created those accounts? Now is the time to update your high-visibility photos and images to give your brand an instant new look and re-engage returning customers and social media fans. Clear Out Old Inventory The more products you have, the…
The following is an excerpt from my new book, 60 Killer BigCommerce Tips & Tricks for Managing Your Store Like a Pro, now available in paperback and Kindle format from Amazon.com. One limitation of BigCommerce that some store owners find frustrating is the inability to create additional content fields for products. For example, you may want to have a 1-2 sentence overview of the product at the top of the page while keeping the full…
