If you’ve ever stared at your ecommerce site and thought, “Something just feels off, but I don’t know what,” you’re not alone. Store owners know when their site isn’t working, but figuring out why can be tough. That’s where ChatGPT comes in. No, AI can’t replace a professional web designer. But it can act like a brainstorming partner. With the right prompts, you can use ChatGPT to generate new navigation ideas, fresh layout concepts, and…
Marketing & Sales Strategies
Marketing plays a critical role in driving traffic, but it needs to align with how your store is built and how customers move through the buying process.
This section covers key marketing and sales considerations for e-commerce businesses, including how different channels connect back to your website and where common gaps occur.
You’ll find practical insights to help you support your marketing efforts without creating disconnects between traffic, user experience, and conversion.
If you’ve been paying attention to how people shop online lately, you may have noticed something new: they’re not just typing into Google anymore. They’re asking questions in tools like ChatGPT, Perplexity, and Google’s AI Overviews—and then following the answers to make buying decisions. That shift means your ecommerce website has a new audience to impress: not just your shoppers, but the AI tools they’re using to find you. Designing your site with “AIO” (AI…
The health and wellness industry continues to grow, and supplements are no exception. From vitamins to protein powders, selling supplements online can be a lucrative business. However, the industry’s regulatory requirements, marketing limitations, and customer expectations can make it challenging to launch a successful online store. If you’re looking to sell supplements, choosing the right e-commerce platform is critical. Shopify’s restrictions on certain supplement categories can limit your business’s potential. BigCommerce, with its flexibility and…
The CBD market has seen explosive growth, with more consumers turning to CBD products for wellness, pain relief, and relaxation. However, selling CBD online isn’t as simple as launching a store and listing products. CBD merchants face unique challenges, from legal compliance to advertising restrictions, making it essential to choose the right e-commerce platform and partner. Shopify’s restrictions on CBD products make it a less-than-ideal platform for sellers in this space. BigCommerce, on the other…
It’s January, so that means planning for the year ahead! This blog post will walk you through how to create a marketing calendar using Excel. A well-organized marketing calendar helps you plan your promotions and content posting for the year, ensuring your website stays fresh and your customers engaged. While it may feel like extra work initially, having a marketing calendar can save you time and stress throughout the year. Why Use a Marketing Calendar?…
Whether you’re a startup or an established e-commerce business, staying ahead of the curve is key to success. One up-and-coming strategy is utilizing Artificial Intelligence (AI) to craft compelling product descriptions. AI is already reshaping the landscape of e-commerce, introducing a new era of efficiency. Beyond traditional automation, businesses are harnessing the power of AI for tasks that demand creativity and a nuanced understanding of language. But can AI really help you elevate and streamline…
Gift certificates are a great feature, especially for stores selling often-gifted products. However, online gift certificates can be a magnet for fraud. By changing the default gift certificate settings in your store, you can minimize the chances of getting hit with unwanted chargebacks. Because gift certificates are sent immediately to the recipient upon purchase, scammers are known to buy gift certificates with stolen credit cards and then quickly turn around and use the gift certificate…
If your store is on the Plus Plan or above, you’ll have access to a feature called Customer Groups. Customer Groups allow you to segment customers so that you can treat them differently. The most common use for customer groups is separating wholesale from retail customers so that you can give wholesale customers access to case-pack products or allow them to purchase at wholesale prices. But you can use customer groups for a variety of…
